Improving Organizations

Optimize

This is our recommended approach.

We start with an identified business need.

That need will get mapped to a practice area.

Then we will identify and involve the right people from your organization to analyze the ecosystem, select specific practices, and make recommendations that will achieve measurable improvements.

(Then repeat as needed :)

Transform

A transformation is a large scale endeavor which, when executed traditionally, often yields lackluster results.

The problem is that they are often executed poorly.

A transformation is a big change, and needs to have a business need to match. Once there is alignment on that clear need, transformations MUST start with changes in leadership behaviors and actions. That shift needs to support significant changes to the existing strategic op-model. This often includes strategy & funding processes as well as workflow and rewards systems.

And all of that needs to be done intentionally, by designing thoughtful experiments using a systems-first approach. Then rolled out incrementally with time to bake learning in.

To be sure, transformation can have amazing results. And they don't have to take a long time. But the organization, and the leadership have to be willing to do the work.

How It Works

Both Optimization and Transformation use the same, high-level approach:

3. Understand the ecosystem

• Identify possible systemic friction & flow

• Propose near/far systemic changes

• Understand key impacted stakeholders

• Design a context-appropriate initiative

4. Execute & Measure

• Establish working cadence & norms

• Request needed support

• Create feedback mechanisms

• Measure outcomes